In order to better meet the growing needs of the people for a better life with mail, recently, the Shanghai Postal Administration insisted on sharing the results of development with the people, highlighting the problem-oriented, and complying with the expectations of the people, and released seven practical things in 2025 for the Shanghai postal express industry to be closer to the people's livelihood.
First, consolidate the 100% results of the city's express delivery into the village, constantly improve the level of on-demand direct delivery to households in rural areas of the city, and constantly improve the satisfaction of the people with mail.
The second is to strengthen the implementation of the city's express packaging standards, and further improve the level of standardization, recycling, reduction, and harmfulness. The use of recyclable packaging in the same city has reached 11%, the construction of six municipal "non-waste express outlets", and the use of non-degradable plastic tape is prohibited in the city's postal express outlets.
The third is to continue to promote the basic full coverage of the city's mail express privacy waybill application to protect user information security.
The fourth is to organize and hold vocational skills competitions in the postal industry to continuously improve the quality of employees.
The fifth is to continue to promote the special action of labor contracts in the city's express delivery industry, promote the city's express delivery enterprises to sign labor contracts with employees in accordance with the law, and the proportion of full-time employees in the city to sign labor contracts is not less than 95%.
The sixth is to continue to improve the quality of express service in the city, effectively reduce the city's user complaint rate, and the 24-hour response rate of enterprises is not less than 98%.
Seventh, further improve the quality of postal services, and continue to consolidate the results of 100% direct delivery of postal services to households from incorporated villages; Do a good job in the municipal committee of public support projects, promote the completion of 35 postal barrier-free passage construction.
In the next step, the Shanghai Bureau will earnestly implement the work requirements of the State Post Bureau, the municipal Party Committee and the municipal government, adhere to the people-centered development concept, actively promote the practical implementation of people's livelihood, and promote the delivery of Shanghai Post express services more convenient, wider coverage and better quality.